On The Ground Services
RJO provides value today in two ways - established on-ground representation and through comprehensive sales/marketing services.
On Ground Services - RJO acts as our retail customer's agent in the field with the promise to provide them with the best information to get the best products at the best price. RJO inspectors (RJO Bird Dogs) are their eyes and ears, enforcing their quality standards, protecting their interests; their brand…helping them compete more effectively. Our clients rest assured and trust that we are always looking out for their best interest. In order to deliver on our promise and keep this trust, we invest heavily in a key component of our services, inspection. RJO Bird Dog inspectors play a critical role in helping RJO deliver value. They do this in two ways:
- They enhance the information we receive from suppliers with on the spot, objective, professional product assessments, complete with quality specifications, sensory data, and high-resolution digital images of product in the box.
- They work closes with our suppliers to ensure that the product they inspect is the product the customer receives.
Because it’s impossible to deliver on our promise without the support of our suppliers, RJO works hard to build strong relationships with them through honest, open and fair business practices.